This business operates under the Tennessee Cottage Food Law. All products are prepared in a home kitchen that is not subject to inspection. In accordance with Tennessee Cottage Food Law, products may only be sold within Tennessee and wholesale partnerships are limited to Tennessee-based businesses and events.

Cookies are best enjoyed within 3–4 days of receipt. To maintain freshness, store them in an airtight container at room temperature.

Our cookies are released in limited monthly drops and are available while supplies last. Because each batch is made in small quantities to ensure quality and freshness, items may sell out quickly.

We recommend placing your order as soon as the drop opens to secure your selection. Custom orders are accepted outside of monthly drop schedule. Minimum order quantities will apply 

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Large events, weddings, and corporate gifting orders must be booked at least 6 weeks in advance to ensure availability. Requests submitted within a shorter timeframe may be accepted based on availability and may incur a rush production fee.

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Orders are confirmed once payment or deposit has been received. Dates are reserved on a first-come, first-served basis.

Yes! The Cookie Collection specializes in custom dessert experiences for:

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Weddings

Corporate events

Client gifting

Brand activations

Large celebrations

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Full payment is required at the time of booking for all custom orders totaling under $200.
For custom orders exceeding $200, a 50% non-refundable deposit is required to secure your booking. Orders are not confirmed until the deposit is received. The remaining balance must be paid in full prior to the scheduled fulfillment date. The final payment deadline will be determined based on the scope and scale of the project/event.

We do offer custom packaging options ideal for client appreciation, team celebrations, and holiday gifting. Enhancements may include branded cards, bespoke packaging, and personalized messages.
Additional fees may apply.

Minimums vary by order type.

Online orders require a $20 minimum purchase. Custom orders begin at one dozen cookies. Please note that multi-flavor orders, corporate gifting and events may require higher minimum quantities.

Our kitchen handles gluten, dairy, nuts, and eggs, and we cannot guarantee that any product is completely allergen-free.

At The Cookie Collection, we are proud to support our community through charitable giving. As part of this commitment, we offer in-kind donations of our signature cookies to qualifying organizations and events.

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All donation requests must be submitted in advance and are subject to availability, production capacity, and alignment with our brand values. While we would love to support every request, we are unable to accommodate donations beyond the established quarterly limit. Please submit all requests to hello@thecookiecollection.co.